Privacy Policy
- Terms
By accessing the website www.tractionhp.com.br, you agree to comply with these terms of service, all applicable laws and regulations, and you agree that you are responsible for compliance with all applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained on this site are protected by applicable copyright and trademark laws. - License Use
Permission is granted to temporarily download one copy of the materials (information or software) on the www.tractionhp.com.br website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on the www.tractionhp.com.br website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or 'mirror' the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by www.tractionhp.com.br at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format. - Disclaimer
The materials on www.tractionhp.com.br's website are provided on an 'as is' basis. www.tractionhp.com.br makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, www.tractionhp.com.br does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site. - Limitations
In no event shall www.tractionhp.com.br or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on www.tractionhp.com.br, even if www.tractionhp.com.br or a www.tractionhp.com.br authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you. - Accuracy of Materials
The materials appearing on www.tractionhp.com.br's website could include technical, typographical, or photographic errors. www.tractionhp.com.br does not warrant that any of the materials on its website are accurate, complete or current. www.tractionhp.com.br may make changes to the materials contained on its website at any time without notice. However www.tractionhp.com.br does not make any commitment to update the materials. - Links
www.tractionhp.com.br has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by www.tractionhp.com.br of the site. Use of any such linked website is at the user's own risk. - Modifications
www.tractionhp.com.br may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service. - Governing Law
These terms and conditions are governed by and construed in accordance with the laws of www.tractionhp.com.br and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.
Privacy Policy
At Traction, privacy and security are priorities, and we are committed to the transparency of personal data processing for our users/clients. Therefore, this Privacy Policy establishes how we collect, use, and transfer information from clients or other individuals who access or use our website.
By using our services, you understand that we will collect and use your personal information in the ways described in this Policy, under the Data Protection regulations (LGPD, Federal Law 13.709/2018), the consumer provisions of Federal Law 8078/1990, and other applicable Brazilian legal regulations.
Thus, Traction, registered under CNPJ/MF number (CNPJ number), in its role as Data Controller, is bound by the provisions of this Privacy Policy.
- What data do we collect about you and for what purpose?
Our website collects and uses some of your personal data to enable the provision of services and improve the user experience.
1.1. Personal data provided by the data subject
• Contact form, with the fields: Purpose; Name; Subject; Email; File and Message, with the purpose of allowing the user to obtain information, acquire services and/or products, or work for the company.
1.2. Automatically collected personal data
• No personal data is collected automatically. - How do we collect your data?
In this regard, the collection of your personal data occurs as follows:
• Filling out the contact form.
2.1. Consent
We process your personal data based on your consent. Consent is the free, informed, and unequivocal manifestation by which you authorize Traction to process your data.
Thus, in accordance with the General Data Protection Law, your data will only be collected, processed, and stored with your prior and express consent.
Your consent will be obtained specifically for each purpose described above, evidencing Traction's commitment to transparency and good faith towards its users/clients, following relevant legislative regulations.
By using Traction's services and providing your personal data, you are aware of and consent to the provisions of this Privacy Policy, as well as knowing your rights and how to exercise them.
You may revoke your consent at any time and at no cost.
It is important to highlight that revoking consent for data processing may imply the inability to adequately perform some website functionality that depends on the operation. Such consequences will be informed in advance. - What are your rights?
Traction ensures its users/clients their data subject rights provided for in Article 18 of the General Data Protection Law. Thus, you can, free of charge and at any time:
• Confirm the existence of data processing, in a simplified manner or in a clear and complete format.
• Access your data, being able to request it in a legible copy in printed form or by electronic means, securely and appropriately.
• Correct your data, by requesting its editing, correction, or updating.
• Limit your data when unnecessary, excessive, or processed in non-compliance with legislation through anonymization, blocking, or elimination.
• Request the portability of your data, through a report of registration data that Traction processes about you.
• Delete your data processed based on your consent, except in cases provided by law.
• Revoke your consent, unauthorized the processing of your data.
• Be informed about the possibility of not providing your consent and about the consequences of refusal. - How can you exercise your data subject rights?
To exercise your data subject rights, you must contact Traction through the following available means:
• Contact method
• Contact method
To ensure your correct identification as the data subject of the personal data subject to the request, we may ask for documents or other evidence that can prove your identity. In this case, you will be informed in advance. - How and for how long will your data be stored?
Your personal data collected by Traction will be used and stored for the time necessary to provide the service or for the purposes listed in this Privacy Policy to be achieved, considering the rights of data subjects and controllers.
In general, your data will be kept as long as the contractual relationship between you and Traction lasts. Once the personal data storage period has ended, it will be deleted from our databases or anonymized, except for the legally provided hypotheses in Article 16 of the General Data Protection Law, namely:
I – fulfillment of a legal or regulatory obligation by the controller;
II – study by a research body, ensuring, whenever possible, the anonymization of personal data;
III – transfer to a third party, provided that the data processing requirements set forth in this Law are respected; or
IV – exclusive use by the controller, access by a third party being prohibited, and provided that the data is anonymized.
That is, personal information about you that is essential for compliance with legal, judicial, and administrative determinations and/or for the exercise of the right of defense in judicial and administrative processes will be maintained, despite the exclusion of other data.
The storage of data collected by Traction reflects our commitment to the security and privacy of your data. We employ technical protection measures and solutions capable of ensuring the confidentiality, integrity, and inviolability of your data. In addition, we also rely on security measures appropriate to the risks and access control to stored information. - What do we do to keep your data secure?
To keep your personal information secure, we use physical, electronic, and managerial tools aimed at protecting your privacy.
We apply these tools taking into account the nature of the personal data collected, the context and purpose of the processing, and the risks that any violations would generate for the rights and freedoms of the data subject of the collected and processed data.
Among the measures we adopt, we highlight the following:
• Only authorized individuals have access to your personal data
• Access to your personal data is only granted after a commitment to confidentiality
• Your personal data is stored in a secure and suitable environment.
Traction commits to adopting the best practices to prevent security incidents. However, it is necessary to highlight that no virtual page is entirely secure and free of risks. It is possible that, despite all our security protocols, problems solely due to third-party fault may occur, such as cyber attacks by hackers, or also due to the negligence or imprudence of the user/client themselves.
In the event of security incidents that may generate relevant risk or damage to you or any of our users/clients, we will communicate the affected parties and the National Data Protection Authority about what happened, in accordance with the provisions of the General Data Protection Law. - With whom may your data be shared?
Given the preservation of your privacy, Traction will not share your personal data with any unauthorized third party.
Your data may be shared with our commercial partners: (full name or company name of the commercial partner), registered under CPF/CNPJ number (CPF or CNPJ number of the commercial partner).
They receive your data only to the extent necessary for the provision of contracted services, and our contracts are guided by the data protection standards of Brazilian law.
However, our partners have their own Privacy Policies, which may differ from this one. We recommend reading these documents, which you can access here:
Privacy Policy of our partner: (link to the commercial partner's privacy policy).
In addition, there are other situations in which your data may be shared, which are:
I – Legal determination, request, requisition, or judicial order, with competent judicial, administrative, or governmental authorities.
II – In cases of corporate movements, such as mergers, acquisitions, and incorporations, automatically.
III – Protection of Traction's rights in any type of conflict, including those of a judicial nature.
7.1. International data transfer
Some of the third parties with whom we share your data may be located or have facilities located in foreign countries. In these conditions, in any case, your personal data will be subject to the General Data Protection Law and other Brazilian data protection laws.
In this regard, Traction commits to always adopt efficient cybersecurity and data protection standards, in the best efforts to guarantee and comply with legislative requirements.
By agreeing to this Privacy Policy, you agree to this sharing, which will occur according to the purposes described in this instrument. - Cookies or browsing data
Traction uses Cookies, which are text files sent by the platform to your computer and stored there, containing information related to website navigation. In short, Cookies are used to improve the user experience.
By accessing our website and consenting to the use of Cookies, you acknowledge and accept the use of a system for collecting browsing data with the use of Cookies on your device.
Traction uses the following Cookies: (description of the types of Cookies used by the website).
You can, at any time and at no cost, change permissions, block, or refuse Cookies. However, revoking consent for certain Cookies may prevent the correct functioning of some platform features.
To manage your browser's cookies, simply do so directly in your browser's settings, in the Cookies management area. You can access tutorials on the subject directly at the links below:
If you use Internet Explorer.
If you use Firefox.
If you use Safari.
If you use Google Chrome.
If you use Microsoft Edge.
If you use Opera.
You can find more information about the Cookies we use and how they work in our Cookie Policy, available at this link (link to the Cookie Policy). - Changes to this Privacy Policy
The current version of the Privacy Policy was formulated and last updated on: (date of last Privacy Policy update).
We reserve the right to modify this Privacy Policy at any time, mainly due to adaptations to eventual changes made to our website or in the legislative sphere. We recommend that you review it frequently.
Any changes will come into effect from their publication on our website, and we will always notify you of any changes that occur.
By using our services and providing your personal data after such modifications, you consent to them. - Responsibility
Traction foresees the responsibility of agents acting in data processing processes, in accordance with articles 42 to 45 of the General Data Protection Law.
We commit to keeping this Privacy Policy updated, observing its provisions, and ensuring its compliance.
Furthermore, we also commit to seeking technical and organizational conditions securely capable of protecting the entire data processing process.
Should the National Data Protection Authority require the adoption of measures regarding the data processing carried out by Traction, we commit to following them.
10.1 Disclaimer
As mentioned in Topic 6, although we adopt high security standards to prevent incidents, no virtual page is entirely risk-free. In this sense, Traction is not responsible for:
I – Any consequences resulting from the negligence, imprudence, or malpractice of users in relation to their individual data. We guarantee and are responsible only for the security of data processing processes and the fulfillment of the purposes described in this instrument.
We emphasize that responsibility for the confidentiality of access data rests with the user.
II – Malicious actions by third parties, such as hacker attacks, unless culpable or deliberate conduct by Traction is proven.
We emphasize that in case of security incidents that may generate significant risk or damage to you or any of our users/clients, we will notify those affected and the National Data Protection Authority about what occurred and will take the necessary measures.
III – Untruthfulness of information entered by the user/client in the records necessary for the use of Traction's services; any consequences resulting from false or fraudulently entered information are entirely the responsibility of the user/client. - Data Protection Officer
Traction provides the following means for you to contact us to exercise your data subject rights: (contact methods).
If you have questions about this Privacy Policy or about the personal data we process, you can contact our Personal Data Protection Officer through the following channels:
[Officer's Name (Officer's CPF)]
[Officer's Email]c