Security Policy

1. Introduction The security of user information and data is a priority for the Traction website. This policy aims to define guidelines for the protection of personal data, the prevention of cyber attacks, and the assurance of a secure environment for browsing and interacting with our services.

2. Data Collection and Use 2.1. The Traction website collects only the data necessary for the provision of services and improvement of the user experience. 2.2. All information is treated in accordance with the General Data Protection Law (LGPD) and other applicable legislation. 2.3. Collected data will not be shared with third parties without the user's explicit consent, except when required by law.

3. Security Measures 3.1. The Traction website adopts secure protocols (HTTPS) for data transmission. 3.2. Security measures such as encryption, firewalls, and continuous monitoring against cyber threats are implemented. 3.3. Access passwords are stored in an encrypted manner, and two-factor authentication (2FA) is encouraged where applicable. 3.4. Security updates are applied regularly to keep the website protected against vulnerabilities.

4. User Responsibilities 4.1. Users are responsible for keeping their credentials secure and not sharing them with third parties. 4.2. The use of strong passwords and their periodic change is recommended. 4.3. Any suspicious activity or possible security breach must be immediately reported to the Lufer website team.

5. Privacy and Cookies 5.1. The Traction website may use cookies to improve the user experience, collecting anonymized browsing data. 5.2. Users can configure their browsers to refuse cookies, which may affect the browsing experience. 5.3. All information about cookies is detailed in our Cookie Policy.

6. Incident Reporting 6.1. In the event of a security incident, users should contact us through the official support channel. 6.2. The Lufer website undertakes to investigate and take appropriate measures to mitigate impacts and prevent recurrences.

7. Final Provisions 7.1. This policy may be updated periodically. Users are encouraged to review this page regularly. 7.2. By continuing to use the website, users agree to the guidelines established herein.

If you have questions or need more information about our security policy, please contact our support team.